*$20 OFF FOR NEW CLIENTS – LIMITED TIME ONLY!

*Mention this discount when scheduling and at checkout to redeem. Valid only for new clients’ first visit. Must be a new client to the hospital. Not redeemable for cash. Limit 1 per household. Offer valid for a limited time only.

Animal Clinic of Van Wert

Deposit & Cancellation Policy

Learn more about our deposit and cancellation policy below.
Appointment
Pet Watching and Sitting

New Client Deposit & Cancellation Policy

Effective November 1, 2025, all new clients will be required to pay a deposit at the time of scheduling to reserve an appointment. A $56 deposit will be collected for exams, including drop-off visits, and a $100 deposit for surgeries. These deposits will be applied toward your final bill at the time of your visit.

  • Cancellations: Appointments cancelled at least 24 hours in advance will receive a full refund of the deposit.
  • Rescheduling: If you reschedule within 24 hours of your appointment, your deposit will be transferred to the new date but will not be refundable.
  • No-Shows: If you do not arrive for your scheduled appointment and fail to notify us, the deposit will be forfeited and non-refundable.

We appreciate your understanding and cooperation as this policy helps us better serve all of our patients and clients.